what am i doing !!!?

gosh i hate my job.

how can i say that!??

sharks i hate my job.

ive been retrenched.

retrenchment and outsourcing are new vocabs in this economy.

nothing new really, it's been happening for the last couple
of years. companies are breaking down their business operations
and outsourcing to contractors. no need fix overheads like
medical cost, leave, bonusus, insurance, can just hire and fire
depending on performances.

call centres toll free numbers are at JB, philippine or india for that matter.

you get the automated machine that prompts you from A to Z.
you give feedback that never gets channelled.
just yesterday-- my fren got so mad with singtel when she called
to re-schedule the technician fixing the wireless adsl stuff she subscribed to at home. she's got to pay 30 odd dollars for postponing the schedule becos the technician is "their contractor" and with less than 3 days' notice on any change in time, you've got to pay. of course after some reasoning, singtel said they'll reimburse the fee. REIMBURSE. means your 30 odd dollars gets into the pocket of their contractor for a month or so and you get reimbursed later. all to who's convenience? what happened to good old customer service?

here am i doing temp. after about a decade of working,
ive been axed. fret not though, im versatile.

k...... im no good at tele sales.
i can talk, and im good at selling something i believe in.
but i can't take those gatekeepers rejection.

see, we've got workshops that are valuable to most CEO, COO, VP & GM. they've got the foresight and understands that our programmes would add value to their business. but most often then not, they've got that PA or dept executive that think they know better.

"nope, Mr Chin Tua Liap is not interested in any workshops. Not now or ever."

"are you sure?" ah haha. i didnt ask that la.

but really, can they speak on behalf of their bosses?
ya ya blah blah, their bosses are too busy to read too many letters they've got.

but ive got a mission to help change the world. !!

i mean, hey, you know-- when the bosses attend our workshops, they get new insights, they implement creative strategies, their business operations get efficient, they become happy bosses = happy work environment = happy staff, who then become happy mothers, happy fathers, happy brothers, sisters, neighbours, happy strangers. and it starts with me.

blah blah.